Terms & Conditions

This section outlines the general rules and guidelines for using the website and purchasing products.

General Information: Introduces Top Fit company as the exclusive distributor of Max’s and Maxine’s Burn products in Jordan, the Gulf, and Iraq.
Website Use: Specifies user eligibility (18+), account creation responsibilities, and prohibited activities like fraud or uploading harmful content.
Product Information: Clarifies that product descriptions are aimed to be accurate and states that the products are dietary supplements, not intended to diagnose or treat diseases. Advises consulting a healthcare professional.
Orders & Payment: Explains order confirmation upon payment, accepted payment methods, that prices include applicable taxes, and that shipping costs are calculated at checkout.
Shipping & Delivery: Details shipping areas (Jordan and Gulf countries) and states that customers are responsible for any customs or import fees.
Returns & Refunds: Defines eligibility (within 14 days, unopened, in original condition) and the process for initiating a return. Lists non-returnable items (opened, damaged, or promotional items).
Intellectual Property Rights: Declares that all website content is the property of Qimat Al-Riyada or its licensors and cannot be reproduced without permission.
Limitation of Liability: States the company is not liable for indirect damages or issues caused by factors outside its control (e.g., shipping delays).
Governing Law: Specifies that Jordanian law governs these terms, with disputes resolved in Jordanian courts.

This section explains how user information is collected, used, and protected.

Cookies: Describes the use of cookies to improve user experience, track visits, store preferences, and speed up searches. Mentions that cookies can be managed via browser settings.
IP Addresses: Explains that IP addresses may be collected for usage analysis, security, and compliance purposes.
Third-Party Analytics & Tracking: Notes collaboration with trusted third parties (e.g., Google Analytics) for analytics and advertising, which may use tracking technologies. Provides an opt-out option.
Use of Personal Information: Lists purposes such as providing services, processing orders, personalizing experience, and fraud prevention.
Disclosure of Information: States that information may be shared with affiliates, trusted third parties for marketing/delivery, and legal authorities when necessary.
Data Retention: Information is kept as long as necessary for business or legal purposes, then securely deleted or anonymized.
Choice & Opt-Out: Users can unsubscribe from promotional communications via email links or by contacting the provided email.
Access & Correction: Users have the right to access and correct their personal information.

This policy is covered under the "Returns & Refunds" section within the Terms & Conditions.

Eligibility: Returns are accepted within 14 days of purchase if the product is unopened and in its original condition.
Process: To start a return, customers must contact the support team and provide order details. Refunds are processed after the returned product is received and inspected.
Non-Refundable Items: Opened products, items with altered external appearance, internally damaged items (even if unopened), custom labels, and promotional items are not refundable.

This policy is covered within the "Orders & Payment" section of the Terms & Conditions.

Orders can be cancelled before they are shipped. The company's refund policy applies to cancelled orders.

This information is covered in multiple sections:

Product Information Section: States that the company strives for accuracy in product descriptions and prices, but minor variations may occur.
Orders & Payment Section: Confirms that displayed prices include applicable taxes. Shipping costs are calculated at the payment stage and may vary by region.

This is detailed in the "Shipping & Delivery" section of the Terms & Conditions.

Covered Areas: Shipping is available within Jordan and Gulf countries.
Delivery Times: Delivery times may vary depending on location and logistics.
Customs & Fees: Customers are responsible for any customs duties or import taxes applicable in their region.