Privacy notice

Privacy Policy
Welcome to Qimma Fitness Company!
Qimma Fitness Company is committed to protecting your personal information and ensuring your privacy. This policy explains how we collect, use, share and protect your personal information in accordance with applicable laws and best practices. By using our site, you agree to the terms of this policy. Please read this policy together with our Terms and Conditions.

Our Commitment to Privacy
We strive to ensure that the personal information we collect, use, retain and disclose is:
• Limited and relevant.
• Accurate and up-to-date.
• Protected against unauthorized access.
• Handled in a way that gives individuals as much control as possible.

What is Personal Information?
Personal information is any information or opinion relating to an identified or reasonably identifiable individual, whether or not such information is true.

Types of Personal Information We Collect
We may collect personal information such as:
• Name, address and contact details.
• Gender and date of birth.
• Email address and credit card information.
• Shopping habits and browsing behavior.
• Device information and IP address.
If you provide information about another person (such as purchasing a gift), you confirm that you have obtained their consent to provide their personal information.

How we collect personal information
We collect personal information through:
• Our website (account creation, purchase process, forms, etc.).
• Email, phone calls, or in-store interactions.
• Automated technologies such as cookies and tracking technologies to collect device information and usage patterns.

Use of personal information
We use personal information for the following purposes:
• Process orders and manage accounts.
• Respond to inquiries and provide customer support.
• Send marketing communications, including promotional updates and personalized offers.
• Research, development, and product improvement.
• Comply with laws and legal process.
You may opt out of marketing communications at any time through the “unsubscribe” link or by contacting us.

Text Message Marketing Terms and Conditions (SMS and MMS)
By opting in to text notifications, you agree to:
• Receive text messages related to your orders (such as abandoned cart reminders).
• Promotions and updates.
You may unsubscribe from text messages by replying “STOP” or using the unsubscribe link provided.

Storage of Personal Information
Personal information is stored securely in electronic and paper form. Paper records are securely disposed of after being digitized.

Sharing Personal Information
We do not sell or trade personal information. However, we may share information with:
• Trusted service providers for data analytics, marketing, shipping, and payment processing.
• Legal authorities when required.

Cookies
Our site uses cookies to:
• Store your preferences.
• Track site usage and improve your experience.
• Provide personalized content and recommendations.

IP Addresses
We may log your IP addresses to:
• Improve security.
• Diagnose technical issues.
• Improve user experience and monitor compliance.

Third Party Analytics and Tracking
We work with trusted third parties such as Google Analytics to analyze site usage and improve services. You can opt out of Google Analytics using the browser add-on.

Data Security
We take reasonable steps to protect your personal information from unauthorised access, loss or improper use. However, no method of electronic transmission or storage is 100% secure.

Access and Correction
You may request access to and correction of the personal information we hold about you if you believe it is inaccurate or incomplete. Requests can be directed to the contact details below.

Your Privacy Rights
If you have any concerns about how we handle your personal information, please contact us. If our response is not satisfactory, you may escalate your complaint to the relevant privacy protection authority.

Changes to this Policy
We reserve the right to amend this Privacy Policy as necessary. Any updates will be posted on our website.

Contact Us
If you have any questions or concerns, please contact us via:
Email: support@topfitnutrition.jo
Phone +962-796339174
Thank you for choosing Top Fitness Company!